Inclusions and exclusions

What is included and excluded when we provide a quotation for a service.

Last Updated 2nd March 2021

Air freight Service quotation

DOOR TO DOOR

Included in our quote:

One delivery and collection of packing cartons and tape (ground floor only, no packing or unpacking)
Air freight to destination
Airline handling
Customs clearance
Delivery to destination – ground floor/kerbside only

Excluded from our quote:

Insurance
VAT (Value Added Tax)
Government charges, inspections, duties & taxes charged at destination
Storage charges
Deliveries and collection above the ground floor – please contact us to see if this service is available, and for a quote to be provided for this additional service
Packing or unpacking

Australia – Quarantine inspection fee and any required fumigation fees
New Zealand – Quarantine inspection fee and any required fumigation fees
South African Wharfage Tax - Cargo Dues Fee

This quote is valid for a 30 day time period.

DOOR TO AIRPORT

Included in our quote:

One delivery and collection of packing cartons and tape (ground floor only, no packing or unpacking)
Air freight to destination only

Excluded from our quote:

Insurance
VAT (Value Added Tax)
Airline handling, terminal fees (payable at destination)
Government charges, inspections, duties & taxes
Storage charges
Delivery
Packing or unpacking

Australia – Quarantine inspection fee and any required fumigation fees
New Zealand – Quarantine inspection fee and any required fumigation fees
South African Wharfage Tax - Cargo Dues Fee

This quote is valid for a 30 day time period.

Courier Service quotation

DOOR TO DOOR

Included in our quote:

One delivery and collection of packing cartons and tape (ground floor only, no packing or unpacking)
Air or road transport to destination
Customs clearance
Delivery to destination – ground floor/kerbside only

Excluded from our quote:

Insurance
VAT (Value Added Tax)
Government charges, inspections, duties & taxes charged at destination
Storage charges
Deliveries and collection above the ground floor – please contact us to see if this service is available, and for a quote to be provided for this additional service
Packing or unpacking

Australia – Quarantine inspection fee and any required fumigation fees
New Zealand – Quarantine inspection fee and any required fumigation fees
South African Wharfage Tax - Cargo Dues Fee

This quote is valid for a 30 day time period.

Sea Freight Service quotation

DOOR TO DOOR

Included in our quote:

One delivery and collection of packing cartons and tape (ground floor only, no packing or unpacking)
Sea freight to destination
Customs clearance
Delivery to destination – ground floor/kerbside only

Excluded from our quote:

Insurance
VAT (Value Added Tax)
Government charges, inspections, duties & taxes charged at destination
Storage charges
Deliveries and collection above the ground floor – please contact us to see if this service is available, and for a quote to be provided for this additional service
Packing or unpacking

Australia – Quarantine inspection fee and any required fumigation fees, these will be payable to the destination agents and are based on the space your shipment occupies in the shared container
New Zealand – Quarantine inspection fee and any required fumigation fees, these will be payable to the destination agents and are based on the space your shipment occupies in the shared container
South African Wharfage Tax - Cargo Dues Fee
Container shipments to the USA and Canada may be randomly selected for inspection – any fees will be advised by the destination agents, and are payable at destination

This quote is valid for a 30 day time period.